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FAQ's

Exchange Policy

If you love your purchase from Beyond the Blue but would rather have a different size or colour, simply return the item to us with a note in the parcel of the item you are returning and the item you wish to exchange it for. You can always phone us on 01564 792025 and we can reserve the item to save disappointment. Once we have received your return we will send the exchange item out free of charge. Please send your exchange back to us within 14 days of purchase.

 

Return Policy

We hope you are completely happy with your purchase from Beyond the Blue, however if you are not there is no need to worry. Just send your item in its original condition (this means the garment has all its original tags on, has not been worn and has not been washed). The garment needs to be returned  within 14 days of purchase for a full refund.

* Please remember we are only able to accept goods back within 14 working days - anything outside this time frame will not be accepted. If you are unsure about this information or not sure what to do please phone 01564 792025 where we will be more than happy to help out.

 

Faulty Goods Policy

We take great pride at Beyond the Blue in selling quality clothing and we are just as disappointed as you when things are not up to scratch. If you receive  a garment from us that is not the high standard you would expect please phone 01564 792025 where we will be happy to advise on how to return your item.

* We always recommend that you return your item to us by recorded post just in case it gets lost in the mail.

Returns should be sent to the following address;

Beyond the Blue
Yew Tree Farm Craft Centre
Wootton Wawen
Henley in Arden
Warwickshire
B95 6BY